Technological changes have been accelerated THE COVID-19 PANDEMIC has been miserable by any stretch of the imagination. But there have been some silver linings. The pandemic accelerated technological changes at a rate never seen before, and there’s no putting that genie back in the bottle. For example, McKinsey & Company opined, “We have vaulted five…
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Study the behavior of your customers ARCHAEOLOGISTS CONTINUE to discover more ruins in Pompeii, Italy, buried by a volcano centuries ago. The more they uncover, the more anthropologists can give us a real feel for what life was like in that city more than 2,000 years ago. The American Franz Boas is considered the father of…
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Who likes to be criticized? We don’t like getting criticism and most people feel uncomfortable giving it. It takes us back to some usually negative memories from childhood. But Steve Jobs and Bill Gates were notorious for challenging their associates and criticizing their ideas relentlessly. Professor and author Roberto Verganti described the value of criticism…
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