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Leading from behind

Innovation through servant leadership ANY LEADER in America would risk the loyalty of their followers, whether they were president of the United States or CEO of a company, if he/ she did not appear to be strong, knowledgeable and in control of the organization they lead. This concept of leadership is hardwired into most Americans….

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It isn’t over until …

Florentine Opera Company innovates to survive pandemic COVID-19 wreaked havoc on our economy and ended the life of many businesses forever. Now more than ever it has required business leaders to innovate. Imagine you’re the new CEO of an organization having taken the reins in a turnaround situation when the previous leader abruptly departed. You’re…

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Innovation and the art of the meeting

Conduct an audit to ensure effectiveness AT ONE TIME, Kodak was the dominant provider of picture-taking technology in the United States and the world. Everybody knew what it was to have a “Kodak moment.” Those days are long gone. What happened? In the late 1980s, the CEO had dedicated an entire day-long meeting to take…

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The talent to innovate

How companies can find the smart, creative employees they need MANY AMERICANS KNOW from watching the 1995 movie about Apollo 13, featuring Tom Hanks, the story of how that space mission averted disaster for the astronauts. But what most Americans don’t know is that the real reason they made it back to Earth safely was…

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